Adapted Pro Tech

End User License Agreement

Effective Date: March 18, 2026

This End User License Agreement ("Agreement") is a legal agreement between you ("User", "you", or "your") and Adapted Pro Tech ("Company", "we", "us", or "our") governing your use of the Adapted Pro Tech platform, including the web application, mobile application, APIs, and all related services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by this Agreement. If you do not agree, do not use the Service.

1. License Grant

Subject to the terms of this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business operations. This license does not include the right to sublicense, resell, or redistribute the Service.

2. Account Registration

You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation
  • Attempt to gain unauthorized access to any part of the Service, other accounts, or connected systems
  • Interfere with or disrupt the integrity or performance of the Service
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service
  • Use the Service to transmit malware, spam, or any harmful content
  • Remove, alter, or obscure any proprietary notices on the Service

4. Third-Party Integrations

The Service may integrate with third-party services, including but not limited to Intuit QuickBooks Online, Stripe, Twilio, and others. Your use of these integrations is subject to the respective third-party terms of service and privacy policies. We are not responsible for the availability, accuracy, or content of third-party services.

When you connect your QuickBooks Online account, you authorize us to access and synchronize your financial data (customers, invoices, estimates, payments, and items) between our Service and QuickBooks Online on your behalf. You may disconnect this integration at any time through the Settings page.

5. Data Ownership

You retain all rights, title, and interest in your data. We do not claim ownership of any content, data, or information you submit to the Service. You grant us a limited license to use your data solely to provide and improve the Service.

6. Intellectual Property

The Service, including its design, features, code, documentation, and branding, is owned by Adapted Pro Tech and protected by copyright, trademark, and other intellectual property laws. Nothing in this Agreement grants you any right to use our trademarks, logos, or brand features.

7. Subscription and Payment

Certain features of the Service require a paid subscription. By subscribing, you agree to pay all applicable fees. Subscriptions automatically renew unless cancelled before the renewal date. Refunds are handled in accordance with our refund policy.

8. Refund and Cancellation Policy

Monthly subscriptions may be cancelled at any time. Upon cancellation, your access to paid features will continue until the end of the current billing period. No refunds will be issued for partial months.

Annual subscriptions may be cancelled at any time. If you cancel an annual subscription, you may receive a prorated refund for any unused full months remaining in the subscription term.

Free trial periods end automatically. If you do not cancel before the trial period ends, you will be charged the applicable subscription fee. It is your responsibility to cancel prior to the end of the trial if you do not wish to continue.

Adapted Pro Tech reserves the right to change subscription pricing at any time. We will provide at least 30 days' notice before any price changes take effect. Continued use of the Service after a pricing change constitutes acceptance of the new pricing.

9. Termination

We may suspend or terminate your access to the Service at any time for violation of this Agreement or for any other reason at our discretion. Upon termination, your license to use the Service ceases immediately. You may export your data prior to termination through the data export feature in Settings.

10. Account Deletion

You may request complete deletion of your account by emailing info@adaptedsolutionsco.com. Upon receiving a deletion request, all personal data associated with your account will be removed within 30 days.

Some data may be retained as required by law or for legitimate business purposes, such as financial records necessary for tax compliance. Retained data will be handled in accordance with our Privacy Policy.

Deletion of your account does not entitle you to a refund of any subscription fees previously paid.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ADAPTED PRO TECH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify and hold harmless Adapted Pro Tech and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising out of or related to your use of the Service or violation of this Agreement.

14. GPS and Location Tracking Consent

By enabling location features within the Service, you and your employees consent to GPS tracking for the purposes of dispatch, drive time tracking, and geofenced clock-in/clock-out functionality.

If you are an employer using the platform, you are responsible for:

  • Notifying your employees about GPS tracking conducted through the Service
  • Obtaining all required employee consent under applicable law, including but not limited to California AB 701 and the Illinois Biometric Information Privacy Act (BIPA)
  • Complying with all applicable employment and privacy laws related to location tracking and employee monitoring

Users may disable location services at any time through their device settings. Disabling location services may limit the availability of certain features.

Location data collected through the Service is retained for 90 days and then automatically deleted. Adapted Pro Tech is not responsible for any employer's failure to comply with employee notification or consent requirements.

15. Data Processing

Adapted Pro Tech acts as a data processor on behalf of you, the data controller. Your data is processed only as necessary to provide the Service and in accordance with this Agreement and our Privacy Policy.

Sub-processors used in the delivery of the Service include:

  • Supabase (database and authentication)
  • Vercel (hosting and deployment)
  • Resend (transactional email)
  • Stripe (payment processing)
  • Twilio (SMS messaging)
  • Anthropic / OpenRouter (AI-powered features)

You may request a Data Processing Agreement (DPA) by contacting info@adaptedsolutionsco.com. Adapted Pro Tech will notify users of any changes to sub-processors with at least 30 days' notice.

16. Modifications

We reserve the right to modify this Agreement at any time. Material changes will be communicated via email or in-app notification. Your continued use of the Service after changes take effect constitutes acceptance of the revised Agreement.

17. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions. Any disputes arising under this Agreement shall be resolved in the state or federal courts located in Colorado.

18. Arbitration and Class Action Waiver

Any dispute, claim, or controversy arising out of or relating to this Agreement or the Service shall be resolved by mandatory binding arbitration, except that either party may bring claims in small claims court if the claim qualifies.

Arbitration shall be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall be conducted in the State of Colorado. Each party shall bear its own costs and attorney's fees; arbitrator fees shall be split equally between the parties.

Class Action Waiver: All disputes must be brought in the parties' individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative action. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration against Adapted Pro Tech.

You may opt out of this arbitration provision within 30 days of creating your account by sending written notice to info@adaptedsolutionsco.com. Your notice must include your name, account email address, and a clear statement that you wish to opt out of the arbitration clause.

Exceptions: Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction for claims related to intellectual property infringement or unauthorized access to the Service.

19. Contact

If you have questions about this Agreement, contact us at:

Adapted Pro Tech
Email: support@adaptedprotech.com

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